CONTACT US

We’re Here to Brighten Your Day

Have a question about a product, an order, or just want to say hello? Our customer support team is ready to assist you. We take pride in responding to all inquiries within 24 hours during business days.

Customer Service Hours - Monday – Friday: 9:00 AM – 6:00 PM (EST) - Saturday – Sunday: Closed (we will respond to weekend emails on Monday)

Contact Channels - Email: support@arttile.shop (preferred for fastest response) - Phone: [Insert Your US Phone Number Here] - Live Chat: available on our website during business hours (optional)

Direct Mail / Returns Address

Please note that returns must be sent to the following address. For detailed return procedures, please refer to our Return & Refund Policy.

- Attn: arttile Returns Dept.

- Hubei Qingzhi Mu Technology Co., Ltd., Shop 1, 3rd Floor, Shop 15, Liaoyuan Yuefu Zone 5, Yongfeng Street, Hanyang District, Wuhan City, Hubei Province, China